These guides cover J&J Sentinel™ NVR, video security software from J&J Technical Services that records your cameras on your own Windows PC and adds on-site S.I. detection for people, vehicles and animals. Sentinel is in beta, so screens and features can change between updates. Anything that isn't in the current software is marked In development.
S.I. is assistive. It can miss things and it can raise false alerts. Every alert links back to the video so a person can check it.
Get set up
Install guide (Windows)
Requirements, running the installer, firewall rules, the Windows services, your license key and the first sign-in.
Quick start
From a fresh install to recording cameras with S.I. alerts, in ten steps.
Use Sentinel every day
User manual
Live view, playback, exporting clips, alerts and Masked Areas.
Admin guide
Users and roles, licensing and camera counts, updates, backups and where the logs are.
FAQ
Straight answers about the cloud, cameras, S.I., phones and support.
Troubleshooting
Camera not found, freezing, offline cameras, H.265 playback errors and paused services.
Data Center edition In development
A separate edition of Sentinel for data centers and other sites that need tight control over which hardware connects. It is in development and not for sale yet. These pages describe the plan.
Security overview
Limited to a vetted brand list chosen by J&J Technical Services, checked at every connection.
Air-gapped install
Planned offline operation: no outbound connections, offline activation and updates from a signed file or USB drive.
Need a hand?
A person on the J&J Technical Services team answers every Sentinel question. Nothing here is answered by S.I.
- Sentinel support(254) 978-5534
- Emailjamey@jandjtechserv.com
- Support & feature requestsSend a message from the Sentinel page